Privacy Policy

Welcome to VissApply. We are committed to protecting your privacy and handling your personal information with the utmost care and transparency. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe.

By using our website (www.vissapply.com) and our visa assistance services (the “Services”), you agree to the collection and use of information in accordance with this policy.

Information We Collect

To provide our visa assistance services, we must collect certain personal information from you.

A) Information You Provide to Us This is data you actively enter when using our Service:

  • Personal Details: Your full name, date of birth, gender, and nationality.
  • Contact Information: Your email address, phone number, and home address.
  • Travel & Passport Data: Your passport number, issue date, expiry date, place of issue, and your travel itinerary (dates, flight details, accommodation details).
  • Supporting Documents: Depending on the visa, you may need to provide digital copies of your passport, a photograph, proof of funds, or other related documents.

B) Payment Information When you pay for our Service, your payment details (like credit card numbers) are processed directly by our secure, third-party payment processor. We do not store your full payment card details on our servers.

C) Information We Collect Automatically

  • Cookies & Analytics: We use cookies and similar tools to understand how you use our Site. This helps us see which pages are popular, fix errors, and improve your experience. This data is generally anonymous and includes your browser type, device, and general location.

How We Use Your Information

We use your information for specific, necessary purposes:

  • To Provide Our Service: This is our primary purpose. We use your application details to complete and submit your visa application to the relevant processing centers.
  • To Communicate With You: To send you important status updates, confirmations, your approved visa document, and to respond to your support requests.
  • To Process Your Payment: To securely charge you for the Services you have requested.
  • To Improve Our Site: To analyze how our Site is used so we can make it more user-friendly and efficient.

How We Share Your Information

We only share your information in the following, strictly necessary circumstances:

  • With Issuing Bodies: To fulfill our Service, we must submit your application and supporting documents to the designated processing centers or consular posts for the country you plan to visit. This is the core function of our service.
  • With Our Service Providers: We use trusted third-party companies to help us operate (e.g., payment processors, secure cloud hosting). They are legally and contractually bound to protect your data and only use it to perform the tasks we’ve requested.
  • For Legal Reasons: We may disclose your information if required by law or in response to a valid legal request (like a court order).

We will never sell, rent, or trade your personal information to any third-party marketing companies.

Data Security

We take the security of your data extremely seriously. We use a combination of technical, administrative, and physical controls to protect your information:

  • SSL Encryption: Our website uses SSL encryption to protect all data you send to us.
  • Access Controls: Only authorized and trained VissApply employees can access your personal data, and only for the purpose of completing your service.
  • Secure Storage: Your sensitive documents are stored in an encrypted, secure environment.

While we use industry-best practices, please note that no method of transmission over the internet is 100% secure.

Data Retention

We will keep your personal information only for as long as is necessary to complete your visa service and to comply with our legal obligations. After this period, your personal data will be securely and permanently deleted from our systems.

Your Data Rights

You have rights over your personal information. You can:

  • Request Access: Ask for a copy of the personal data we hold about you.
  • Request Correction: Ask us to correct any information you believe is inaccurate.
  • Request Deletion: Ask us to delete your personal data from our systems (once the service is complete).

To make any of these requests, please contact us at the email address below.

Children’s Privacy

Our Service is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have, we will take steps to delete it immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date at the top.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please get in touch with us:

Website: https://www.vissapply.com/